Despite the fact that most hospitals have in-house CT imaging facilities, there are instances when bringing in a mobile imaging service on a temporary basis makes greater financial sense.
When redesigning your CT imaging room, when your equipment needs maintenance, or when you need assistance managing a backlog, temporary imaging might be a wise solution.
Nonetheless, one of the most crucial considerations to bear in mind is that each vendor with whom you collaborate becomes an extension of your institution.
Your patients should not be able to tell the difference between the quality of service provided by the hospital personnel and the level of service provided by the mobile imaging team.
Maintaining the same level of cleanliness in the environment, following the same comprehensive processes, and using comparable equipment will ensure that the patient’s favorable experience continues into the mobile service setting.
What characteristics contribute to demonstrating and reinforcing a commitment to sustaining your high standards?
A list of characteristics to look for in a reputable CT mobile imaging company is provided below.
Mobile service providers should employ equipment that is already available and frequently used in the market to meet their customers’ needs.
A 64-slice CT scanner may be preferred in certain cases, but a 16-slice camera is a perfect match for the majority of investigations and delivers outstanding picture quality while maintaining fast throughput.
Ensure that the CT scanners are XR-29 compliant as well, since non-compliance with the standard may have a negative influence on your payment.
An OEM Service Agreement should be in place for a mobile service provider in order to protect against downtime.
This assures that factory-trained service engineers are doing preventive maintenance on a regular basis and that they will have access to original equipment manufacturer (OEM) components and equipment.
This independent body, known as the Joint Commission on Accreditation of Healthcare Institutions (JCAHO), is responsible for administering voluntary accreditation programs for hospitals and other healthcare organizations.
Their performance standards cover areas of the operation such as patient care, drug safety, infection control, and consumer rights, among other things.
Your mobile service provider should be JCAHO accredited, which indicates that they have implemented quality standards and practices that are above industry requirements.
As with your hospital’s employees, the mobile provider team should be equally dedicated to preserving patient privacy and complying with all applicable healthcare standards, including those established by the HIPAA Privacy Rule.
Check to see whether they have a HIPAA training program in place that is current and continuing.
Many healthcare professionals believe that maintaining good cleanliness is the most significant technique in reducing the spread of healthcare-associated illnesses among patients and other healthcare personnel.
Make certain that the mobile service provider has rigorous hygiene rules and procedures in place, and that their employees are educated on the crucial need of infection control.